I'm going to be honest. This is a rant.

It was 4:00. I had just ordered my lunch and sat down to eat when a group of 5 walks past me on to the patio, seating themselves. I quickly take my food behind the counter and go out to take their order. They order two Mike's with glasses of ice, a wine, and two bottled beers. I tell the man ordering two beers that I can only serve him one at a time and he says OK. I ring in the order and see I have another table, one guy, by the bar as I'm pouring the drinks for the patio table. Setting the drinks on a tray, I quickly walk out to take the guy's order.
He asks me for a draft beer and I ask if he would like to run a tab or just pay for each round.
He says start a tab.
I ask for a credit card.
He says "Are you serious? I'm not giving you my credit card. Why do you need that?"
I explain that I have a trainee coming in soon and I have to show her how to start and handle tabs. He is not happy with this explanation.
"I am NOT giving you my credit card." He says loudly. I say OK and get his beer. When I serve it to him he tosses a five dollar bill at me.
After bringing him his change I take the drinks out to the patio. This didn't take as long as it sounds and happened in a matter of 2 minutes, so they were not left waiting long. As I set down the last drink I ask if they would like to start a tab or pay for each round. They all agree they want to start a tab. I ask if anyone has a card I can hang on to for the tab.
"Do you really need a credit card?" One of the ladies asks in a nasty tone.
So I tell them the same thing about training someone.
"Fine. We'll pay cash and make your job twice as hard since that's what you really want. This is ridiculous. I guarantee your tip won't be as good either." She sounds so nasty. "Just bring us the bill."
I stared at her for a second, dumbfounded by the outburst. It is rare people get so irate over things like this. The only other time was over a glass of water.
I quietly hand her the bill, take the money, and return her change with a smile. I want to ask her if she has ever been yelled at for just doing her job and if she thought she deserved it. She is a teacher, so I know she has been.
Instead, I tell my bartender I'll be back in a minute and sit in the back until I cool off.

Don't most places hold credit cards for tabs? Why do people act like I'm going to clear out the bank accounts? I'm sorry your word isn't good enough when I have to pay for walk-outs.

Another Trainee???

Ally just let the bosses know she can't work weeknights. She only worked Sunday through Tuesday, so she's down to Sunday.
This means I have to train again! I really don't like training. It slows me down and my customers don't get the service they expect. Friday night is a bad night to train.
The bosses want me to train all our new people. Fine, but not on Friday. Have me come in on a Tuesday or Wednesday or something to train. Also, maybe have the trainer not working by herself...